Privacy Policy - Jones Custom Jewelry And Watch Repair

This Privacy Policy describes how Jones Custom Jewelry And Watch Repair ("we," "us," or "our") collects, uses, and shares personal information when you visit our website at JonesJewlryWatchR.com (the "Site") or interact with us in our store.

Last Updated: January 15, 2025

Information We Collect

We may collect the following types of personal information:

Contact information: Name, email address, phone number, and mailing address.
Payment information: Credit card details, billing address, and other payment details (processed through secure third-party payment processors).
Customer service information: Communications with us regarding services, repairs, or inquiries.
Device and browsing information: IP address, browser type, device type, and operating system.
Usage information: Pages visited, time spent on the Site, and other browsing behaviors.

How We Collect Information

We collect information in the following ways:

Direct interactions: Information you provide when completing forms on our Site, contacting us, or visiting our store.
Automated technologies: When you browse our Site, we may automatically collect certain information through cookies and similar technologies.
Third parties: We may receive information about you from third parties, such as business partners or service providers.

How We Use Your Information

We use your information for the following purposes:

To provide and manage the services you request
To process transactions and send transaction notifications
To communicate with you about your orders, inquiries, or accounts
To send you service-related announcements and updates
To personalize your experience and deliver content relevant to your interests
To improve our Site, products, services, and customer service
To protect against and prevent fraud, unauthorized transactions, and other illegal activities
To comply with legal obligations

Information Sharing and Disclosure

We may share your personal information with:

Service providers: Third parties that help us operate our business and provide services, such as payment processors, shipping companies, and IT service providers.
Professional advisors: Accountants, lawyers, and other professional advisors when necessary.
Legal requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety, or those of our customers or others.
Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

For more information about our use of cookies, please see our Cookie Policy.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing, correcting, or deleting your personal information
Restricting or objecting to our processing of your personal information
Requesting a copy of your personal information in a structured, commonly used, and machine-readable format
Withdrawing consent at any time where we rely on consent to process your personal information

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.